Buzzword

“Insights” never says what the reader will find out.

Insights appears on 61 of the 100 SaaS homepages we checked, usually as “actionable insights”, “AI insights” or “deeper insights”. A reader can’t act on the word. They can act on the specific thing they will learn.

61/ 100

61 of 100 SaaS homepages we checked use “Insights”.

About 23 of these used the word only as a label, such as a resources section or a feature name. The rest used it in a sentence, often with “actionable”, “deeper” or “AI”.

How we counted
01 / What the writer means

What the writer is trying to say.

Writers use insights to say the product turns data into understanding: which customers are at risk, which campaigns work, where money is going. Behind the word there is almost always a specific question the product answers, and that question is the selling point.

02 / Why it fails

Why it stops working.

Insights is a container word. “Get actionable insights from your data” describes every analytics, reporting and AI product on the market, so it gives the reader no reason to choose this one, and no picture of what they would see after signing up.

Adjectives make it worse rather than better. Actionable, deeper and powerful insights each add a promise without adding information, and readers have learned to skim past the whole phrase.

03 / Say this instead

Say what you actually mean.

Pick the alternative that matches what you were trying to say. Most of the time the fix is a specific detail, not a better adjective.

If you meanThey’ll learn something about their customers
  • Name the question: “See which customers are about to cancel.”
  • Name the signal: “Spot accounts that stopped logging in.”
If you meanThey’ll understand performance
  • Say what is compared: “See which channels bring paying customers, not just sign-ups.”
If you meanThe AI explains the data
  • Show the answer it gives: “Ask why revenue dipped in March and get the three biggest causes.”
04 / Before and after

The same sentence, made specific.

  1. Before

    Turn raw data into actionable insights.

    After

    Every Monday you’ll see which pages lost search traffic last week and which keywords caused it.

    The insight itself is the selling point.

  2. Before

    Get deeper insights into your audience.

    After

    See which subscribers open every email, which ones have gone quiet and which links they click.

    Replaces an adjective with what the reader will actually see.

05 / When it’s fine

When it’s fine to keep it.

Insights is fine as a navigation label or a section name, where the reader expects a short heading. In a sentence that is meant to persuade, replace it with the question the product answers.

How Revisi flags it

Revisi flags it under Clarity.

Revisi flags insights when the sentence doesn’t say what the reader will learn. The finding asks for the specific question, signal or comparison the product surfaces.

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FAQ

“Insights”: common questions

Name the insight and the action: “see which customers are about to cancel, and send them an offer before they do”. The specific question is more persuasive than any adjective.

Yes. 61 of the 100 SaaS homepages in our study used it, although about a third of those only used it as a label, such as a resources section.

Yes. As a short label it does its job. The problem is using it in persuasive copy without saying what the reader will learn.

Find out if your website sounds like you.

Start with one public page. See the sentences that need attention and understand why.